This Privacy Policy explains how LingoLeap processes personal data in connection with its language courses, tutoring services, website use, and related communications.
This summary highlights how to navigate the information provided in this policy.
We may collect identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance information, lesson progress notes, and technical data from website and online lesson use. Where needed for service delivery, we also process communication content and information about device or browser settings.
We receive personal data directly from the individual concerned when they submit a contact form, book a consultation, request a course, or take part in screening or enrolment. We also generate or record data during scheduling, lesson delivery, progress review, payment handling, and website use, including technical logs and cookie-related information.
Our website may use strictly necessary cookies, functional cookies, and limited analytics cookies. Strictly necessary cookies support core site functions such as page navigation and form submission. Functional cookies help remember preferences. Analytics cookies help us understand how the site is used so we can maintain and improve it.
We use standard browser and device settings to support site operation and basic analytics. Users may block or delete cookies through their browser, and may be able to limit certain tracking features through device or browser preferences. If cookies are disabled, some parts of the website may not function as intended.
We use personal data to respond to inquiries, assess course level, match learners to suitable groups and timetables, confirm terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate the website, and handle security, troubleshooting, and legal compliance.
We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us run the website, manage bookings, deliver online lessons, or process payments. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, safety, or security of our users, staff, or business.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify the request and to protect the privacy of others. If a request cannot be fully granted, we will explain the reason where required by law.
We keep personal data only for as long as needed for the relevant purpose, including course administration, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where practicable.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.
